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To help you choose the best plan, here are some Questions
to ask yourself when choosing a wireless phone service plan:
1. Is there any reason to get analog service?
Not unless you live in the middle of nowhere. Otherwise,
there's no reason to buy an analog-only phone and analog service
for it. Though digital service isn't offered everywhere, coverage
areas are gradually widening, and digital service plans offer
more bang for the buck - more included minutes and better
call quality - than analog plans.
If your job takes you to the boonies, purchase a dual-mode
phone that will roam (automatically switch) to an analog network
when a digital signal isn't available. You'll still have to
pay roaming fees, but at least you'll have the ability to
make calls when there's no digital coverage.
2. When do I pay roaming fees?
You pay a roaming charge when you make calls outside of your
coverage area; sometimes, long-distance charges are added
to the roaming charge. To avoid roaming charges, you can do
one of two things: Be aware of your local coverage area and
don't make calls outside of it (some phones indicate when
you're beyond your local coverage area); or sign up with a
nationwide service provider, such as AT&T, and pick a
plan that allows you to roam throughout the United States
(or wherever the carrier provides coverage) without paying
additional fees. National plans are sometimes more expensive
than regional ones, but if you travel a fair amount outside
your local coverage area, they're well worth the extra cost.
Plus, national plans usually include free long distance.
Most carriers have maps of their local coverage areas posted
on their Web sites or in pamphlets that you find in cell phone
stores. If you choose a local provider, make sure it offers
coverage everywhere you plan on using the phone, or else you'll
find yourself paying high roaming fees. The same is true when
picking a national plan: Check the carrier's maps to make
sure it covers the cities to which you'll be traveling. If
a city isn't covered, you should still be able to make calls
in those areas, but you'll be connected by another carrier
and may be charged a connection fee.
3. What does all the network jargon mean?
Carrier networks are based on one of three technologies:
Code Division Multiple Access (CDMA), Time Division Multiple
Access (TDMA), and Global System for Mobile Communications
(GSM). The TDMA network is currently the largest in the United
States, with CDMA close behind. GSM, which is gradually gaining
momentum in America, is the standard in Europe and Asia.
Although the American breed of GSM is different than the
European and Asian GSM, you can purchase a trimode GSM phone--such
as Ericsson's T28 World Phone or Nokia's 8890--that works
on GSM networks in America and overseas. That makes GSM a
good choice for globetrotters. But beware that GSM may not
be the best choice for frequent travelers within the United
States because coverage is still spotty. For instance, a GSM
phone may currently work well in New York, but in Chicago,
service is limited.
Tip: Pick a network that offers the most coverage in the
areas where you plan to make the most calls.
4. Does wireless Internet service cost extra?
Usually, but not always. Some service providers offer "basic"
Internet plans that give you access to cell-friendly Web sites
for free, though you need to buy a Web-enabled phone to use
the service. You can get weather updates, stock quotes, sports
scores, movie listings, travel information, and even the latest
news from CNET. You can also shop right from your phone. Just
remember that time you spend surfing the Web costs you in
minutes. Also, additional services, such as email and faxing,
may cost extra (usually less than $15 for unlimited usage).
The bottom line is that wireless Web services are quickly
becoming value-added features for cell phones. Service providers
want you to use your phone as much as possible to eat up your
included minutes, so anything that will keep you on the phone
is in their best interest.
Tip: If you're on the fence about whether you want wireless
Web services, you can always buy a Web-enabled phone and choose
not to activate the extra services or to activate only the
ones that are free. When the price drops for certain services,
or they're offered at no cost, you can then sign up for them.
5. Do I have to sign a contract?
No. A handful of service providers--Sprint, for example--don't
require you to sign a contract, but the majority of providers
do. Most lock you into at least a year's commitment no matter
which plan you choose. If you choose to terminate the contract
prematurely or to change service providers, you'll have to
pay a substantial fee. The good news is that most service
providers give you the flexibility of switching to another
plan, either to add or to subtract minutes. Also, most carriers
let you upgrade or exchange your phone within 30 days of signing
up for service.
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